Job Overview: 

We are seeking a detail-oriented and proactive Accounts Receivable (A/R) Specialist with proven experience in Consumer Packaged Goods (CPG) and preferably a background in the beauty industry. This role is responsible for managing the full A/R cycle, including invoicing, collections, reconciliation, and order-to-cash operations. The A/R Specialist will work closely with the order processing team to ensure accurate and timely billing, maintain efficient cash flow, and build positive client relationships. The ideal candidate must have strong technical skills, hands-on experience with Xero, and be confident in making collection calls when necessary.

Key Responsibilities:

• Prepare and issue accurate invoices based on orders and contracts.

• Manage the full order-to-cash process, ensuring timely billing and collections.

• Log into customer portals to submit invoices and reconcile A/R statements.

• Monitor accounts receivable balances and follow up with clients for outstanding payments in a professional and timely manner.

• Take full ownership of the A/R cycle by proactively contacting clients to collect outstanding balances, demonstrating confidence and professionalism in making collection calls when necessary.

• Perform A/R reconciliation and maintain accurate records of transactions.

• Collaborate with the order processing team to confirm order details and ensure correct invoicing.

• Investigate and resolve payment discrepancies or disputes.

• Generate A/R aging reports and provide updates on collection status.

• Assist with month-end closing and financial reporting as needed.

Qualifications:

• Proven experience in Accounts Receivable, Billing, or a related accounting role.

• Hands-on experience with Xero accounting software (required).

• Experience in Consumer Packaged Goods (CPG) is required.

• Knowledge or background in the beauty industry is highly preferred.

• Solid understanding of order-to-cash processes, invoicing, and collections.

• Strong analytical skills and attention to detail.

• Excellent communication and follow-up abilities, with a professional approach to collections.

• Proficiency in Microsoft Excel and other financial tools.

• Ability to manage multiple accounts and deadlines efficiently.

• Experience with e-commerce or consumer goods companies (preferred).

• Familiarity with end-to-end financial workflows, including A/R reconciliation.

• Ability to work independently and collaborate effectively across departments.