Job Overview: 

We are seeking a motivated and detail-oriented Appointment Setter to connect with homeowners, contractors, and architects in Los Angeles regarding recently issued permits for new construction projects. The Appointment Setter will be responsible for reaching decision-makers, explaining how we can help them save significantly on permitting fees, and setting up appointments or collecting the required documentation for further processing.

Key Responsibilities:

• Contact leads provided through city-issued permit data (homeowners, contractors, architects).

• Reach the decision-maker and explain the potential savings (50%–60%) on permitting fees.

• Determine whether the permit has already been paid:

• If paid: Request an image of the receipt.

• If unpaid: Request an itemized list from the architect displaying the fees.

• Use company-provided email, canned responses, and PDFs for professional outreach.

• Log outreach activities, responses, and follow-ups in shared Google documents.

• Coordinate with the internal team to ensure leads are nurtured and appointments are properly set.

• Maintain professionalism and ensure a positive client experience on every call.

Qualifications:

• Proven experience as an Appointment Setter, Telemarketer, or similar role.

• Excellent communication and interpersonal skills, with confidence in speaking to homeowners, contractors, and architects.

• Strong organizational skills with high attention to detail.

• Tech-savvy and comfortable using Google Docs and email for outreach and tracking.

• Familiarity with CRM tools or phone/text systems.

• Self-motivated, results-driven, and able to manage outreach independently.

• Background in construction, permitting, or real estate is a plus.

Note: An NBI or police clearance will be required upon acceptance of the job offer.