Exciting Career Opportunity: Customer Service Representative (Edmonton, AB)

Jombone is proud to partner with a leading parts distributor in Edmonton to hire a Customer Service Representative. If you thrive in a fast-paced office environment and take pride in delivering top-tier service, this is your opportunity to join a company that values teamwork, innovation, and customer satisfaction.

Step into a dynamic, professional setting where your work truly makes an impact—and where you can build a rewarding, long-term career in a specialized industry.

Why You’ll Love This Role:

• ✅ Work-Life Balance – Monday to Friday, 8:00 AM to 5:00 PM
• ✅ Competitive Pay – $21/hour
• ✅ Professional Environment – Business casual office with a friendly and supportive team
• ✅ Career Growth – Gain industry-specific experience and grow with a market leader

What You’ll Be Doing:

• Manage customer orders through phone, email, fax, EDI, and web platforms
• Draft professional, clear, and courteous email communication
• Provide accurate product details, including availability, pricing, and specifications
• Handle customer inquiries and resolve concerns, escalating complex issues as needed
• Coordinate with outside sales reps and internal departments to ensure seamless service
• Process product returns and warranty requests with complete documentation
• Use Microsoft Excel to track, analyze, and report on various data

What You Bring to the Table:

• Education: High school diploma or equivalent
• Experience: 2–5 years in a customer service or office-based support role
• Communication: Strong written and verbal skills, especially over email
• Technical Skills: Advanced proficiency in Microsoft Excel
• Organization: Detail-oriented, proactive, and able to multitask effectively
• Team Spirit: Collaborative mindset with strong problem-solving skills

Dress Code: Business casual – reflecting a professional yet approachable culture

Ready to Apply?

Take the next step in your career by joining a company that values your contributions and invests in your growth.
Apply today and become part of a team that delivers excellence every day!