Assistant Property Manager

Job Type: Full-Time

Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific Time, with a 30-minute unpaid break

Salary: $1,000 per month

Job Overview: 

We are seeking a reliable and detail-oriented Assistant Property Manager to support the day-to-day operations of our properties. This role includes answering inbound calls, speaking with potential applicants and current tenants, and providing basic information about the property and rental rates. The Assistant Property Manager will also use AppFolio to input tenant information, follow up on collections, and schedule maintenance requests or property tours as needed. The ideal candidate will be proactive, organized, and capable of managing multiple tasks in a fast-paced environment while ensuring a professional and positive experience for all callers and tenants.

Key Responsibilities:

• Answer incoming calls, communicating professionally with potential applicants and current tenants
• Provide basic property and rental rate information (training will be provided)
• Assist with daily property operations, including tenant communications, maintenance coordination, and lease administration
• Respond to tenant inquiries, requests, and concerns in a professional and timely manner
• Coordinate repairs and maintenance with vendors and contractors, ensuring work is completed efficiently
• Support lease processing: prepare documents, schedule property viewings, assist with move-ins and move-outs
• Monitor rent payments, assist in tracking delinquencies, and generate payment reminders when necessary
• Use AppFolio to input tenant information, follow up on collections, schedule maintenance requests or property tours as needed
• Maintain accurate records of leases, transactions, maintenance logs, and other documentation
• Assist in preparing reports, budgets, and expense tracking for the Property Manager
• Help manage listings and advertising for vacant units
• Ensure compliance with property policies, lease terms, and relevant local regulations
• Contribute to a positive tenant experience and overall property performance

Qualifications:

• Prior experience in property management, leasing, or administrative roles preferred
• Strong communication and interpersonal skills, with the ability to speak clearly and professionally in English when handling calls
• Excellent organizational and time-management abilities
• Basic understanding of lease agreements, property operations, and tenant relations
• Proficiency in Microsoft Office and experience with AppFolio
• Ability to coordinate maintenance and vendor services, and manage multiple requests in a timely manner
• Problem-solving skills, attention to detail, and a customer-service-oriented mindset

Note: An NBI or police clearance will be required upon acceptance of the job offer.