Job Overview: We are looking for a Customer Service Support Specialist to handle inquiries, resolve issues, and provide support across multiple channels. 

Responsibilities: 

• Respond to customer queries via email, chat, and phone 

• Process returns, refunds, and basic orders 

• Maintain accurate logs of interactions 

• Escalate issues when necessary 

Qualifications: 

• 1-2 years customer service experience 

• Fluent English and strong communication 

• Familiarity with CRMs (Zendesk, Freshdesk, etc.)