Job Summary

The Housekeeping Supervisor is responsible for overseeing and coordinating the daily activities of the housekeeping staff to ensure guest rooms and public areas meet established cleanliness, quality, and safety standards. This role ensures efficient operations, proper staff performance, and high guest satisfaction.

Key Responsibilities

• Supervise and support housekeeping staff during assigned shifts

• Assign daily cleaning tasks and manage room assignments

• Inspect guest rooms and common areas to ensure cleanliness and quality standards

• Report room status (clean, dirty, out of order) accurately and on time

• Ensure proper use of cleaning chemicals, tools, and equipment

• Train and assist new housekeeping employees

• Monitor attendance, punctuality, and employee performance

• Report maintenance issues, lost and found items, and safety concerns

• Coordinate with Front Desk and Maintenance departments

• Enforce safety, sanitation, and company policies