Property Management Administrative Assistant

Job Type: Full-Time

Work Hours: Monday to Friday, 9:00 AM to 5:30 PM Pacific Time, with a 30-minute break

Salary: $1,000 per month

Job Overview: 

We are seeking a highly organized and proactive Property Management Administrative Assistant to support the daily operations of a growing property management company. This role will be responsible for handling administrative tasks, maintaining accurate records, coordinating with utility providers and vendors, assisting with tenant and owner communications, and ensuring smooth day-to-day operations across a portfolio of residential properties. The ideal candidate has prior property management experience, strong organizational skills, and the ability to manage multiple priorities efficiently.

Key Responsibilities:

• Perform general administrative and clerical duties, including filing, document management, and data entry.
• Maintain organized and accurate property, tenant, vendor, and owner records.
• Coordinate with utility companies to establish, transfer, or resolve utility accounts and services.
• Assist with tenant, owner, and vendor communications via phone, email, and text.
• Support lease administration, document collection, and record maintenance.
• Monitor and update property management systems, spreadsheets, and internal databases.
• Assist with scheduling property inspections, maintenance appointments, and vendor services.
• Track work orders and follow up with vendors and tenants regarding service requests.
• Prepare and organize reports, correspondence, and other administrative documents.
• Maintain compliance-related records and ensure required documentation is properly filed.
• Provide administrative support to the property management team and leadership as needed.

Qualifications:

• Minimum of 2 years of administrative experience in property management, real estate, or a related industry.
• Experience using AppFolio is required.
• Strong understanding of property management processes and terminology.
• Excellent organizational skills and attention to detail.
• Experience handling tenant, vendor, and utility-related communications.
• Experience using property management software is preferred.
• Proficiency in Microsoft Office and Google Workspace.
• Strong verbal and written communication skills.
• Ability to prioritize tasks, manage deadlines, and work independently.
• Professional phone etiquette and customer service skills.
• Resourceful, dependable, and capable of handling confidential information with discretion.

Note: An NBI or police clearance will be required upon acceptance of the job offer.