Job Function

The outside sales representative conducts sales appointments and prospecting activity to develop ‘new business’ revenues within their geographic territory via face-to-face meetings, marketing outreach via email/telephone. They are responsible for exceeding customer expectations providing technical product knowledge, demonstrated value propositions to close sales, increasing profits and revenue to meet their budgeted sales forecasts. 

Mandatory Requirements

• 5 years’ outside technical sales experience, demonstrated track record 
• Diploma or Degree – Business 
• Clear, advanced articulation and professional representation 
• Technology proficient on CRM, MS Office, and ERP systems 

Job Responsibilities

• Serves customers by probing needs, presenting product demonstrations, knowledge and meeting customer expectations. 
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. 
• Focuses sales efforts by studying existing and potential volume of dealer/supply chain channels, and development of needed areas 
• Submits orders by referring to price lists and product literature. 
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. 
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques. 
• Ensures customers receive their goods/services and expedites resolution of issues to facilitate full satisfaction  
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. 
• Updates CRM records with all sales and business development activities maintaining     
• Contributes to team effort by accomplishing related results as needed 

Soft Skills

• Positive self-starter able to self-manage and prioritize effectively 
• Professional, positive attitude, responsibility of confidential info 
• Strong reasoning and critical thinking skills, detail oriented   
• Able to diffuse and handle conflict with diplomacy and tact