Job Overview: 

We are seeking a reliable and tech-savvy Remote Receptionist fluent in both English and Spanish to support a fast-paced legal team. This role is ideal for someone who thrives in a structured environment and excels at managing communications, calendars, and administrative support tasks virtually. The ideal candidate will play a key role in ensuring seamless front-line communication and efficient coordination of incoming inquiries and scheduling.

Key Responsibilities:

• Answer and forward incoming calls using RingCentral

• Monitor and manage the shared email inbox; forward messages as appropriate

• Sort and manage virtual mail using internal systems

• Coordinate and maintain calendars using Outlook 365

• Schedule appointments and follow up with clients as needed

• Route messages, documents, and calls efficiently to internal teams

• Maintain accurate and organized communication logs

• Utilize FileVine (preferred) to log and track correspondence and tasks

• Provide clear, courteous communication in both English and Spanish

• Support general administrative tasks as needed

Qualifications:

• Fluent in both English and Spanish (spoken and written)

• Minimum 1 year of experience in a receptionist, administrative, or customer support role

• Comfortable using virtual communication tools (e.g., RingCentral, Outlook 365)

• Tech-savvy with the ability to learn new systems quickly

• Experience with legal CRMs such as FileVine is a strong plus

• Prior experience in a legal setting is preferred

• Excellent organizational skills and attention to detail

• Strong interpersonal skills and professional phone/email etiquette

• Reliable internet connection and quiet home workspace

Note: An NBI or police clearance will be required upon acceptance of the job offer.