Job Summary

The Housekeeper / Room Attendant is responsible for cleaning and maintaining guest rooms and assigned areas in accordance with hotel and company standards. This position ensures a clean, comfortable, and safe environment for all guests while providing friendly and professional service.

Essential Duties and Responsibilities

• Clean and service guest rooms according to established standards and checklists.
• Make beds, change linens, replace towels, and restock bathroom and room amenities.
• Clean and disinfect bathrooms, including toilets, showers, bathtubs, sinks, mirrors, and floors.
• Dust furniture, fixtures, and surfaces; vacuum carpets and mop floors as needed.
• Remove trash and replace trash bags in guest rooms and service areas.
• Maintain housekeeping carts and linen closets clean, organized, and properly stocked.
• Handle soiled linens and towels following hotel procedures.
• Report any maintenance issues, damages, missing items, or safety concerns to the supervisor.
• Follow all safety and sanitation guidelines when using cleaning chemicals and equipment.
• Respect guest privacy and follow procedures when entering occupied rooms (knock, announce, wait).
• Turn in all lost and found items according to hotel policy.
• Assist with cleaning corridors, elevators, and other public areas when assigned.
• Meet or exceed daily room quota and productivity standards.