Job Function

The position covers various aspects of line haul and city dispatching including communicating with drivers, customers and customs officials as well as reporting to the dispatch. 

Mandatory Requirements

• 1 year of experience in trucking industry and/or dispatch experience is preferred 
• Demonstrated ability to actively manage multiple, concurrent projects 
• Knowledge of Department of Transportation (DOT) rules and regulations and stays up-to-date with changes 
• Positive attitude with good people skills 
• Proficient in MS Office (Excel and Word) with an ability to quickly learn new software. 
• Experience working on Fleet Manager is an asset 

Job Responsibilities

• Schedule and dispatch drivers to pick up and deliver loads to and from customers, co-ordinating daily routes  
• Monitor any sudden route changes or road construction issues and establish new routes for timely deliveries. 
• Assist driver with routing directions and communicate proper execution. 
• Maintain high compliance to dispatch standards and operating procedures. 
• Update customer web portals with up-to-date load information. 
• Enforce safety procedures such as monitoring driver reports to ensure equipment safety. 
• Ensure proper placement of trailer pool to support customer’s daily requirement while maintaining cost. 

Soft Skills

• Works well under pressure with diplomacy, tact and professionalism 
• Energetic and enjoys performing with a high sense of urgency  
• Excellent English fluency, and effective listening skills